CSCM was formed in January 2020 with the aim of increasing the standards in the crowd management industry.
With a combined experience of over 120 years between the management and supervisory team, in a wide range of deployments
THE TEAM:
CRAIG KELLY (FCMI, MIoD, MIoL, M.IPSA) – MANAGING DIRECTOR
With 19 years of experience in the event safety and security industry, Craig brings a wealth of knowledge to the company. Having worked at multiple events, both large and small during his career, Craig’s experience has driven the path that CSCM has taken.
Craig is a member of the following:
Fellow of the Chartered Management Institute (FCMI)
Member of the Institute of Directors (MIoD)
Member of the Institute of Leadership (MIoL)
Member of the International Professional Security Association (M.IPSA)
Member of the Guild of Security Industry Professionals
Individual Member of the Global Crowd Management Alliance
With 19 years in the industry, and experience in static guarding, door supervision, and event safety and security, Craig has worked in a multitude of roles, from an event steward to Security manager at many events large and small.
In 2023, Craig won the “Security Staffing Pioneer of the Year” in the Managing Director of the Year awards 2023, and also the “Best Security Recruitment Managing Director – Wales” in the CEO of the Year Awards 2023
In 2024, Craig won the “Event Safety & Security MD of the Year 2024 (Wales)” in the Managing Director of the Year awards 2024
Craig is also an experienced Event Security Control Room Manager, having worked in Control Rooms for events such as T4 on the Beach, V Festival, London New Years Eve, and Her Majesty, Queen Elizabeth II Diamond Jubilee.
Listed below, is some of Craig’s experience.
2005 Live8 concert, Hyde Park London (Steward)
2005 – 2017 V Festival (Steward/ Security/ Supervisor/ Control Operator/ ELT),
2005 – 2018, 2022, 2023 London New Year Celebrations (Steward / Security / Area Supervisor / Control Room Supervisor)
2005 – 2013 / 2023 – 2024 Cheltenham Football. (Steward / Response / Supervisor)
2005 – 2008 Swansea University Nightclub
2005 – 2008 Bath University Nightclub
2005 – 2016 Swansea University Summer Ball (Steward / Security / Control Operator)
2006 – 2012 Bath University Summer Ball (Steward / Security / Control Operator)
2006 Her Majesty Queen Elizabeth II 80th Birthday Party at Buckingham Palace (Customer Service Assistant),
2008 – 2009 Big Chill festival (Security / Steward)
2012 Olympic Flame Relays (Event Steward),
2012 Her Majesty Queen Elizabeth II Diamond Jubilee (Control Operator – Zone 8 & Zone 10),
2014 Commonwealth Games Glasgow (Sector Supervisor),
2014 Nato Summit, Celtic Manor Resort, (On Site Traffic Management Supervisor)
2015/2016/2017 ATP Tennis World Finals in the O2 (Control Supervisor),
2016 Brighton Pride (Bar Security)
2016 Freedom Festival Hull (Security Control Manager)
2016 – 2018 Pride in London (Soho Partial Area Supervisor),
2016/2017 Isle of Wight Festival (Promoter Security),
2016/2017/2018 Queens Club Tennis Tournament (Control Supervisor / ELT)
2018 Wedding of His Royal Highness, Prince Harry to Meghan Markle (Nightshift Control Supervisor)
2019 Blackdeer Festival (Nightshift Control Room Operator),
2019 ICC Cricket World Cup Bristol County Ground, (Pitch Response Supervisor),
2019 Pride in London (Start of Parade Supervisor),
2020 Mumbles Outdoor Pop Up Hospitality Site (Security Manager)
2021/2022 Cheltenham Cricket Festival (Supervisor)
2021/2022/2023/2024 Pride in Gloucester (Security & Crowd Safety Manager),
2021/ 2022/ 2023 Llanelli Pride (Security & Crowd Safety Manager),
2021/2022 Llanelli Christmas Parade (Stage Security Manager),
2022 Operational Supervisor at Operation London Bridge, Windsor. (Funeral Service of Her Majesty Queen Elizabeth II)
2022/2023/2024 Cheltenham Pride (Security Manager) (2024 Control Room Manager)
2022 Clash at the Castle (WWE Event – Principality Stadium) (Zone Supervisor)
2023 Pembroke Festival Carnival in the Castle (Security Manager)
2023 Soho Pride (Response)
2023 Tewkesbury Pride (Security Manager)
2023 Trowbridge Carnival (Steward Manager)
2023 Corporate launch of David Shrigley’s Pulped Fiction remake of George Orwell 1984 book. (Security Manager)
2023 Mumbles Christmas Lights Switch on (Security Manager)
2023 Maesteg Christmas Lights Switch on (Security Manager)
2024 Newport Half Marathon (Steward Supervisor)
Various concerts of high profile music stars, and at high profile locations including:
Wembley Stadium (Steward / SIA / Supervisor),
Buckingham Palace (SIA Security Operative),
Principality Stadium (Steward / SIA Security Operative / Supervisor / Control Supervisor),
Finsbury Park Wireless Festival (Control Room Operative),
Celtic Manor Resort,
Westpoint Arena,
Trafalgar Square (Steward / Security Operative),
The Brit Awards at Earls Court and at The O2 (Steward / Security Operative / Supervisor) (Also Red Carpet),
Manchester City football stadium,
Crystal Palace,
Bank Farm Leisure,
Alexandra Palace (Steward / SIA Operative / Supervisor / Control Supervisor),
Cardiff City Stadium (Steward / SIA Operative / Team Leader),
Swansea City Stadium (Steward / SIA Operative / Supervisor),
Forest Green Rovers (Steward / SIA Operative)
Emirates Stadium, London (Supervisor),
Bristol County Ground (Steward / SIA Operative / Supervisor),
Saatchi Gallery, London (Red Carpet Security),
Bath Rec Ground (Bath Rugby Club) (Steward / SIA Response / Stand Team Leader)
Red carpet events,
Wales Rally GB,
Wales Air Show Swansea
Football matches at Premier League and Championship League grounds as well as international matches,
Other sporting events. (Rugby Matches, Cricket Matches, Tour de France, Half Marathons etc) (Steward/ Security/ Supervisor/ ELT)
MADISON RAWLINGS (M.IPSA) – OPERATIONS DIRECTOR
Maddie’s experience of the industry began at a young age as she always went and watched her father work as a supervisor at her local football club, that CSCM now also supplies staff to.
She then began to follow in his footsteps aged 18, having worked in the industry for the last 13 years.
She always says no matter how well you know something, you are never too old to learn something new.
Maddie has worked at a range of events:
Cheltenham Town FC
Forest Green Rovers FC
Gloucester Rugby
Swansea Liberty Stadium
Pride in Gloucestershire 2021-2023
Singleton Park, Swansea concerts
Cheltenham Pride Festival 2023
Cheltenham Pride 2024 (Security Manager)
Pride in London 2023
R;pplefest 2023, Portsmouth
Pembroke Carnival in the Castle 2023
Llanelli Pride 2023
Rumney Rugby Club
The New Gower Hotel
Ty Milford Waterfront
Trowbridge Carnival 2023
Maesteg Christmas Lights Switch on 2023
London New Years Eve Fireworks 2023, (Supervisor)
RHYS DAVEY – HUMAN RESOURCES MANAGER
Rhys is CSCM’s HR Manager, having taken a step back from his previous role as Operations Manager.
Rhys brings previous management experience with him into the role
Rhys has worked at
Rumney RFC
Pembroke Carnival at the Castle 2023 (Security Management Co-Ordinator)
The New Gower Hotel
Cardiff Castle
Llanelli Pride 2023 (Security Manager Co-Ordinator)
Cheltenham Pride Festival 2023 (Security Manager Co-Ordinator)
Pride in Gloucestershire 2023 (Security Manager Co-Ordinator)
Pride in Tewkesbury 2023
London New Years Eve 2022
Cardiff City Stadium
Forest Green Rovers FC
Trowbridge Carnival 2023 (Control Manager)
Corporate launch of David Shrigley’s Pulped Fiction remake of George Orwell 1984 book.
Mumbles Christmas Lights Switch on 2023
RICHARD NUGENT – STEWARD SUPERVISOR / WELFARE TEAM
Richard brings a wealth of experience to the team, having started in the industry during the mid 1980s when he got a job in the security industry with a well known security company
Richard completed the city and guilds security course in all areas and passed
The company that Richard worked for gained a contract at a premiership rugby club so he started stewarding before stewards were mainstream.
Whilst carrying out this deployment Richard liked what he was doing so he decided to specialise in this sector. Not long after he started covering other events including pro celebrity golf tournaments horse racing and a few boxing matches.
Not too long later the local football club (Cheltenham Town FC) managed to get into the football league, and by this time stewards were required for all matches
Richard proceeded to gain a qualification in spectator safety. He worked as a steward for a few years directly for the football club before the safety officer recommended him for the next level so Richard now holds a level 3 in spectator safety
Richard has worked at a multitude of venues and events including:
Gloucester Rugby
Cheltenham Football (Stand Manager)
Cheltenham Pride 2023 (Steward Supervisor)
Pride in Gloucestershire 2023 (Steward Supervisor)
Trowbridge Carnival 2023
Llanelli Pride 2023
Maesteg Christmas Lights Switch on 2023
MIKE BARTLETT – WEST OF ENGLAND REGIONAL MANAGER
Mike has recently been promoted to the West of England Regional Manager position. In this role, he will be heading up tasks in the Wiltshire, Bristol, and Gloucestershire areas, answering to the Operations Director.
After spending 16 years in the British military, Mike started his security career before the wearing of a SIA license was required.
Mike is currently on licence number 6, having done a lot of work in the security industry from sporting events to government projects, red carpet film showing in London, music festivals and concerts, corporate black tie events and Christmas parties.
Examples of work:
Cash in transit (driver & collection)
Hinckley point power station
London Olympic Stadium
International rugby and football ( various venues)
Club football (Cardiff , Swansea & Bristol)
NATO summit 2014, Celtic manor
NATO summit 2019 London
G7 summit 2021 Cornwall
Cop26 summit 2021 Glasgow
London film festival 2015/16/17 (red carpet)
Boardmasters music festival for 8 years (team leader)
Leeds & reading
Glastonbury
Party in the park & colour clash (Newport)
Security Supervisor Chippenham Pride 2023
Response at Pride in Gloucestershire for 3 years 2021-2023
Cheltenham Town FC
Pit Supervisor at Pembroke Carnival Party in the Castle 2023
Team leader for Tafwyl (Welsh folk festival, Cardiff Castle 2021/22/23).
Trowbridge Carnival 2023
Maesteg Christmas Lights Switch on 2023
London New Years Fireworks 2023 (Supervisor)
ASHLEY PEARCE-CRAWFORD – OPERATIONAL SUPERVISOR
From the very beginning of his career until this very day Ashley has gained exceptional experience from the security industry.
From the age of 15 Ashley joined the Army and by 16 he was sent for his training which he completed in just over a year. After completing his training at the age of 17 he was sent to his first unit in Germany as a Royal Engineer specialist driver.
Whilst serving in Germany his qualifications grew and he gained a qualification within E.O.D & search. He has been deployed in many countires whilst based within germany such as France, Austria, Cyprus, Jordan, Afghanistan where his training everyday grew not just within the Army or the security industry but knowing how situations can be de-escalated within different countries.
Ashley is now currently still serving in the U.K in a E.O.D & Search regiment being tasked with U.K operations. Whilst serving in the U.K Ashley gained his SIA Door Supervision qualification which he has held now for just over 8 years and this is where he has gained experience within the music/event/door supervisor role. He has worked at many headline music festivals such as Creamfields Festival, Reading Festival, Download Festival, Glastonbury Festival plus many more starting just as a member of the standard security team making his way up the promotion ladder to team leader and supervisor roles.
Other experiences Ashley has gained working as a door supervisor and head door supervisor in pubs , bars, inns and hotels.
During the last 16 years Ashley has been presented with multiple opportunities for growth and evolution within the security industry and still continues to work with impeccable amounts enthusiasm, dedication and commitment.
PAUL HEALY – LONDON AREA MANAGER
Bio to follow
TOM CRANE – STEWARD SUPERVISOR
Bio to follow
JACOB M W STONE – STEWARD SUPERVISOR
Bio to follow
JORDAN BROOKS – STEWARD SUPERVISOR
Jordan has been working in stewarding since 2016
So far in his experience, Jordan has worked at some of the following:
Eurovision 2023 Liverpool
Jamie Oliver fest
Car shows
Swansea City FC
Cardiff City FC
Oxford FC
Liverpool fc and
Wigan FC
Wales Rugby
Llanelli Scarlets
Ospreys Rugby
As well as multiple festivals over the years.
TERRI McCONNON – STEWARD SUPERVISOR / WELFARE TEAM SUPERVISOR
Terri has been a steward for approximately 6 years.
She was late getting into the business due to being a stay at home mum, however, when the right time came, she followed her new partner into the world of stewarding.
She has spent her first 2 years at my local English football league 1 team Cheltenham town, where she carried out numerous tasks in various areas. Her starting role in her first year was a floating steward, in her second year she was in a more permanent area at the home fans end, where she would liaise with the supervisor steward and first aid team. From then, Terri followed her partner to the world of rugby.
Her local professional team Gloucester rugby in the Gallagher premiership at this location. Terri gained her N.V.Q level 2 in spectator safety. This is where she learned a lot more about stewards and their roles as now that she is qualified, she carried out stewarding for:
Gloucester rugby.
England under 18s
England under 21s six nations,
England Women’s six nations’ first team
Gloucester Hartpury Women’s team,
Forces Cup between the Army men and R.A.F. men,
Army ladies against the R.A.F ladies,
During closed season the stadium was used for a musical arena where She has worked concerts for Ollie Murs And Niall Rogers (from the hit group “Chic”)
During the rugby season she has also carried out stewarding for the national league one side Hartpury collage
When her partner Richard met up with his old friend Craig and realised he’d started his own business, Terri and Richard joined the team of CSCM
While being a part of the team at CSCM Terri has undertaken a first aid course in mental health level 2 and is also a member of the welfare team and has worked at some amazing locations.
Chepstow classic and super car Raleigh,
Cheltenham pride 2023
Bishops Cleeve football ground
Cheltenham Town FC
Gloucester Pride 2023
Llanelli Pride 2023
Maesteg Christmas lights switch on 2023
Whilst on duty, Terri also carries out her role as welfare to ensure all colleges are having reasonable breaks as well as carrying out her duties.
DALE SUTTON – OPERATIONAL SUPERVISOR / HR ASSOCIATE
Bio to follow
KEVIN NOBLE – OPERATIONAL SUPERVISOR / WELFARE TEAM
Bio to follow